Frequently asked questions
Where can I report my returns/defects?
Please email firstname.lastname@example.org with a picture, item name, size and color.
Where can I re-order?
Re-ordering at Laundry Lab Agency is super easy! Click here to visit our B2B page.
How do I make an appointment?
If you want to make an appointment with one of our agents you can visit the "Appointments Page" or click here.
I need a copy of an invoice, where can I find it?
If you need a copy of an invoice, you can email us at email@example.com!
When will my order arrive?
You can find this info on all order confirmations.
What is my mark-up?
You can find all the information regarding mark-ups and retail prices in our brandbook. Click here to view the brandbook.
Where can I find the retailprice for a product?
You can calculate the retailprice with the mark-up that you can find in the brandbook. Click here to view the brandbook.
I need pictures for social media. Where can I find them?
Our B2B page conveniently has buttons to take you to all the available pictures. Click here to go to the B2B page.
Can I make an appointment for multiple brands?
Yes! Please check our appointments page.
Where can I find my B2B login?
If you're a new customer; email us at firstname.lastname@example.org. Please mention the brand you want a login for. Check our B2B page for more info.